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Enabling Field Service Excellence

A suite of end-to-end service management solutions that includes everything field service organizations need to streamline their operations.

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FIELD SERVICE METRICS

Take our 2 minute survey on what KPIs matter to your business to be in with the chance of winning a FitBit Charge.

TAKE OUR SURVEY
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SEE TRIMBLE PULSE™ IN ACTION

Watch our demo to see how Trimble PULSE™ can streamline your entire service workflow through cloud and mobile solutions.

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Manage

Manage calls, service contracts, work orders, inventory and billing to streamline your back office experience.

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Schedule

Build and dispatch the most efficient schedules and stay on top of work as changes happen throughout the day.

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Mobilize

Share real-time information and connect mobile workers in the field with the back office, customers and equipment.

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Monitor

Locate, connect, monitor and maintain your fleet, assets, work and workers intelligently.

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TRIMBLE PULSE™:
Connected FIELD SERVICE

See how Trimble PULSE™ connects service delivery from back office to the field technician.

Field Service BENCHMARKS

Customer Satisfaction

0 %

of customers satisfied with service*

SLA Compliance

0 %

of jobs completed within their service agreement*

First Time Fix Rate

0 %

of issues resolved on first visit*

Technician Utilization

0 %

of time effectively used*

*According to The Aberdeen Group 2014

WHAT FIELD SERVICE METRICS SHOULD YOU MEASURE?

Find out what best practice service organizations are measuring, how they monitor and report KPIs and how your operations compare.

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SERVICE MANAGER

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Scheduler

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Field Technician

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CONNECTED FIELD SERVICE

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Connected Field Service: Leveraging Intelligence

Over the past few weeks we have been posting a series of blogs around connected field service, advising on the key areas of your field service business...

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A Connected World:
Field Service Insight Report 2016

Our latest insight report looks at the connected world of field service management and how organizations are using connectivity to their best advantage.

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