Field Technician

Drive improved visibility and information sharing in the field, via out-of-the-box, configurable and customizable mobile applications.

Get anytime, anywhere access to information and connect mobile workers with the back-office, customers and equipment in real-time.

Key features

Job Workflows Job Workflows
Scalable Service Platform Scalable Platforms
Alerts & Escalations Alerts & Escalations
Offline Working Offline Working
Proof of Service Proof of Service
Real-time Feedback Real-time Feedback
Work Site History Site History

Benefits

  • Share accurate information throughout the business in real-time
  • Empower mobile workers with all the information they need at the touch of a button
  • Ensure compliance of work performed
  • Allow mobile workers to better manage their time when in the field
  • Improve first time fix rates through improved job knowledge
  • Protect revenue by documenting additional work done on site
  • Keep Supervisors fully informed about task progress, technician location and work performance allowing them to react if jobs are in jeopardy
Trimble PULSE Monitor

Testimonial

"I’m often meeting with customers or surveying a job, so it’s important for me to know where my workers are...It’s improved my efficiency and also saved time. I can access information while in the field. Otherwise, I would have to call the dispatcher to get their locations."

Dave Rowan

Del-Mar Doors

What's The Pulse Rate Of Your Field Service Operation?

Find out what best practice service organizations are measuring, how they monitor and report KPIs and how your operations compare.

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moore supply

Case study:
MOORE SUPPLY Co.


See how Moore Supply saved 15 minutes per job, saving around 600 work hours per week, and reduced costs caused by redundant site visits.

Read the full case study

Manage

Manage calls, service contracts, work orders, inventory and billing to streamline your back office experience.

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Schedule

Build and dispatch the most efficient schedules and stay on top of work as changes happen throughout the day.

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Mobilize

Share real-time information and connect mobile workers in the field with the back office, customers and equipment.

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Monitor

Locate, connect, monitor and maintain your fleet, assets, work and workers intelligently.

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Field service insight

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A Connected World:
Field Service Insight Report

Our latest insight report looks at the connected world of field service management and how organizations are using connectivity to their best advantage.

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Field Service Metrics: A Moving Target

If you ask a field service business leader to list the most important metrics for his/her business, the list would include the likes of...

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