Mobilize

Drive improved visibility and information sharing in the field, via out-of-the-box, configurable and customizable mobile applications.

Get anytime, anywhere access to information and connect mobile workers with the back-office, customers and equipment in real-time


Download mobile field service report

MOBILE FIELD SERVICE: CONNECTIVITY DRIVES SUCCESS

Field service customers understand that increased connectivity through smart devices offers them new options and greater visibility in regards to wait time, leading expectations for service excellence to soar.

In partnership with Aberdeen Group, download the latest mobile field service report to find out the top factors driving field service organizations to make investments in mobility solutions and the mobile strategies leading businesses have implemented to ensure success.

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Key features

Job Workflows Job Workflows
Scalable Service Platform Scalable Platforms
Alerts & Escalations Alerts & Escalations
Offline Working Offline Working
Proof of Service Proof of Service
Real-time Feedback Real-time Feedback
Work Site History Site History
Supervisor Technician Supervisor View

Benefits

  • Share accurate information throughout the business in real-time
  • Empower mobile workers with all the information they need at the touch of a button
  • Ensure compliance of work performed
  • Allow mobile workers to better manage their time when in the field
  • Improve first time fix rates through improved job knowledge
  • Protect revenue by documenting additional work done on site
  • Keep Supervisors fully informed about task progress, technician location and work performance allowing them to react if jobs are in jeopardy
Trimble PULSE Monitor

Testimonial

"I’m often meeting with customers or surveying a job, so it’s important for me to know where my workers are...It’s improved my efficiency and also saved time. I can access information while in the field. Otherwise, I would have to call the dispatcher to get their locations."

Dave Rowan

Del-Mar Doors

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What's The Pulse Rate Of Your Field Service Operation?

Find out what best practice service organizations are measuring, how they monitor and report KPIs and how your operations compare.

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moore supply

Case study:
MOORE SUPPLY Co.


See how Moore Supply saved 15 minutes per job, saving around 600 work hours per week, and reduced costs caused by redundant site visits.

Read the full case study

Manage

Manage calls, service contracts, work orders, inventory and billing to streamline your back office experience.

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Schedule

Build and dispatch the most efficient schedules and stay on top of work as changes happen throughout the day.

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Mobilize

Share real-time information and connect mobile workers in the field with the back office, customers and equipment.

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Monitor

Locate, connect, monitor and maintain your fleet, assets, work and workers intelligently.

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Field service insight

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A Connected World:
Field Service Insight Report

Our latest insight report looks at the connected world of field service management and how organizations are using connectivity to their best advantage.

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Secrets to Success: How Field Service Leaders use Mobile Field Service

With such a large number of field service organizations ‘going mobile’ and the capabilities of mobile being so wide ranging, how can organizations be sure that they are using the technology to its full potential in order to achieve optimum customer experience and operational efficiency?

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