SCHEDULE

OPTIMIZED ASSIGNMENT OF RESOURCES TO COMPLETE WORK

Automatically build, optimize and dispatch the most efficient schedule and stay on top of work as changes happen throughout the day.

Make sure that both planned and emergency work is completed first time and transform the utilization of your mobile workforce, allowing them to complete more jobs per day and in the most efficient way possible.


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STEPS TO AUTOMATed SCHEDULING: A WEBCAST

Are you looking to transition from manual to automated scheduling? Listen to our webcast to find out the best practice, four-staged approach, field service organizations can take when looking to automate their scheduling processes.

WATCH THE WEBCAST

Scheduling webcast

Key features

Scheduling Scheduling
In-day Work Optimization In-day Optimization
What-if Analysis What-if analysis
Appointment Booking Appointment Booking
Parts Management Parts
Shift Management Shift Management
Automatic Task Dispatch Task Dispatch
Street Level Routing Street Level Routing

Benefits

  • Maximize worker and equipment efficiency to complete more jobs per day
  • Increase customer satisfaction with better real-time information and management exception alerting for faster response times
  • Optimize resources to ensure customer commitments are met
  • Group work to complete preventative maintenance jobs at the lowest cost
  • Improve first-time-fix rates by assigning work to technicians with the skills and equipment to resolve the issue
  • Give customers choice and flexibility on appointments while letting the business manage capacity
  • Assign the best resource for incoming tasks to minimize impact
  • Collect reliable information to feed back into HR and billing systems
Trimble PULSE Monitor

Testimonial

"Trimble has helped us reduce the time that our dispatchers spent on routing from 3 hours a day to about 45 minutes a day - an efficiency savings of 75% or about 11 hours week."

Justin Keane

Chief Operating Officer, PTS

200

hours saved per week

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STEPS TO AUTOMATed SCHEDULING:
A QUICK GUIDE

The change from paper to automated scheduling is a jump too far for many service organizations. A stepped approach is a more sustainable way to manage the business change and ensure that you achieve your primary objective - getting the right technician to the right place at the right time with the tools to do the job, first time.

Our Quick Guide explores each stage in the 'manual to fully-automated' scheduling journey and provides recommendations on how to successfully transition to an automated scheduling system.

DOWNLOAD THE QUICK GUIDE

OUR CUSTOMERS ACHIEVED

0 %

increase in overall company efficiency.*

0 %

on-time delivery record.*

0 %

job completion rate.*


*based on Trimble Field Service Management Case Studies

What's The Pulse Rate Of Your Field Service Operation?

Find out what best practice service organizations are measuring, how they monitor and report KPIs and how your operations compare.

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PTS

Case study:
PACIFIC TELEMANAGEMENT SERVICES (PTS)


Find out how PTS achieved a 95% job completion rate and 75% productivity increase transitioning from manual to automated scheduling.

Read the full case study

Manage

Manage calls, service contracts, work orders, inventory and billing to streamline your back office experience.

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Schedule

Build and dispatch the most efficient schedules and stay on top of work as changes happen throughout the day.

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Mobilize

Share real-time information and connect mobile workers in the field with the back office, customers and equipment.

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Monitor

Locate, connect, monitor and maintain your fleet, assets, work and workers intelligently.

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Field service insight

Insight_Report.JPG

A Connected World:
Field Service Insight Report

Our latest insight report looks at the connected world of field service management and how organizations are using connectivity to their best advantage.

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STEPS TO AUTOMATED SCHEDULING: A QUICK GUIDE

Field service companies of all sizes will be at different stages in their scheduling journey. Some will be very experienced with using scheduling automation....

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