Support

At Trimble, we know that simply purchasing technology won't transform your operations, this is just the start of your journey. We see ourselves as an extention to your team and aim to support you each step of the way from installation and implementation to integrations and everyday help to ensure that you get the maximum value from your Trimble PULSE™ solution.

We recognize that every business has different requirements so you'll be assigned a dedicated Account Manager who will make sure your deployment goes smoothly and be on-hand to make sure that you continue to see a return on your investment and be delighted by our solutions.

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Implementation

As you implement your solution into your business, our team will support you by sharing best practice and steering a tailored approach to suit your needs. We'll work in partnership with you to follow our proven implementation methodology that includes optimizing system configuration, training your team and project managing
from start to finish.

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Integration

We offer a range of web services and integration tools that allow the seamless sharing of data across your organization, allowing a single point of access for all your field service information. Depending on your business needs, our Professional Services Team can help you integrate disparate systems or you can use our Developer Portal to create
your own APIs.

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Developer PORTAL

Develop applications and connect existing back-office systems, such as ERP, accounting, billing and payroll to Trimble solutions.

Developer Portal

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SUPPORT

US:
Phone: 1-877-428-7623, Option 1
Email: FSM_Support@trimble.com

EMEA:
Phone:
Within the UK: 0845 3371661
Outside the UK: +44 (0) 1332 267600

Email: FSM_UK_Support@trimble.com

TRAINING

Solution training is available in various forms, from online to on-premise sessions. Trimble Field Service Management offers self-paced eLearning courses on the
Trimble FSM University so that you can quickly get up to speed with your solutions. Alternatively you and your team could join an instructor-led seminar via Webex or if you'd prefer, customer specific training courses are available on request.

Training